Last Update: 7/2/2025
Alinea Performance (“we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or engage with any of our clinics or online platforms.
This Privacy Policy applies to all personal, contact, and health-related information collected through:
Our website (alineaperformance.com)
All affiliated location pages (e.g., /tampa, /cincinnati, etc.)
Our online forms, offers, and booking platforms
Any communication (email, SMS, phone, or AI voice) made by Alinea Performance or on our behalf
This policy applies to all clinics under the Alinea Performance brand, including those in Tampa, Baton Rouge, Cincinnati, and any future locations.
We may collect the following categories of information:
Name
Email address
Phone number
Mailing address
Insurance or payment data (if voluntarily provided)
Reason for visit or inquiry
Self-reported symptoms or conditions
Appointment history or preferences
This may be considered Protected Health Information (PHI) under HIPAA.
IP address
Browser and device type
Referring pages
Time of visit and actions taken
Ad interactions (e.g., Google Ads, Facebook Ads)
Email/SMS engagement
Form submissions and campaign responses
We use your information for the following purposes:
To schedule and manage appointments
To provide you with relevant physical therapy and coaching services
To respond to your inquiries or requests
To send service updates, reminders, or offers
To personalize content and ads via platforms like Google or Meta (Facebook/Instagram)
To comply with applicable laws and regulations, including HIPAA and TCPA
By providing your contact information, you consent to receive SMS messages and/or phone calls from Alinea Performance, which may be delivered using automated dialing systems, pre-recorded messages, or AI-powered voice assistants.
These communications may be used to:
Help you claim a voucher
Schedule or confirm an appointment
Follow up on a service you expressed interest in
Share important health or service-related updates
You may opt out of automated communications at any time by following the opt-out instructions provided or contacting us directly.
We do not sell or rent your personal information. We may share your information only in the following cases:
With service providers who assist us (e.g., CRM, email, voice, or booking tools)
With your consent or at your request
To comply with legal obligations (e.g., court orders, subpoenas)
To enforce our Terms of Service or protect our legal rights
All vendors and tools we use to handle PHI or sensitive data are evaluated for HIPAA compliance where required.
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request correction or deletion of your data
Withdraw your consent at any time
Request a copy of any PHI we maintain about you (if applicable under HIPAA)
To exercise any of these rights, please contact us at support@alineaperformance.com.
While this Privacy Policy is intended for website users and general visitors, individuals receiving care from Alinea Performance are also subject to our HIPAA Notice of Privacy Practices, available upon request. We take your health data seriously and apply industry-standard safeguards.
We use reasonable administrative, technical, and physical safeguards to protect your personal and health-related data. This includes encryption, secure form submissions, role-based access, and staff training.
We use cookies and similar technologies (e.g., Google Analytics, Meta Pixel) to analyze website usage and personalize advertising. You may disable cookies via your browser settings, although this may impact website functionality.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date at the top. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy, please contact:
Alinea Performance
Email: support@alineaperformance.com
Phone: (813) 560 - 0635
Website: https://alineaperformance.com
Please note: Phone calls to Alinea Performance may be answered by an automated voice assistant to help direct your inquiry or assist with scheduling. You may request a callback or human support at any time during the call.
