Last Updated: 5/2/2025
Please read these Terms and Conditions (“Terms”) carefully before using the Alinea Performance website (https://alineaperformance.com) and any associated services, including scheduling appointments, claiming offers or vouchers, participating in coaching programs, or interacting with our automated systems.
By accessing or using our site or services, you agree to be bound by these Terms and our Privacy Policy and Notice of Privacy Practices.
Alinea Performance is a physical therapy and health performance company operating across multiple locations in the United States, including but not limited to Tampa, Baton Rouge, Cincinnati, and Fort Worth. We offer in-person and virtual care, online coaching, and performance-based wellness programs.
By using our website or services, you confirm that:
You are at least 18 years of age or are using the services under the supervision of a parent or guardian
You have the legal authority to enter into these Terms
You are not using our services for any unlawful or unauthorized purpose
The content on our website, social media, or communications (including automated messages or voice calls) is not a substitute for medical advice. All clinical care is delivered by licensed providers following an appropriate evaluation. For emergencies, call 911 or visit your nearest hospital.
From time to time, we may offer free or discounted vouchers, workshops, or evaluations through our website or marketing campaigns. These are:
Not transferable or redeemable for cash
Limited to one per person unless otherwise noted
Subject to availability
May require a valid phone number and consent to contact (see Section 6)
We reserve the right to cancel or modify any promotion at our discretion.
We offer virtual services including:
Physical therapy consultations via secure video
Online coaching or performance programming
AI-assisted intake and follow-up communication
By using these services, you:
Consent to remote communication via phone, email, or video
Acknowledge that outcomes may vary and depend on your participation
Agree to provide accurate and truthful health information
By providing your contact information, you agree to receive communications from Alinea Performance, which may include:
SMS or email messages
Phone calls, including those made using automated dialing systems, pre-recorded voice, or artificial voice technologies (e.g., AI assistants)
These communications may relate to:
Scheduling or follow-up
Voucher redemption
Service updates or relevant health-related offers
You may opt out of marketing communications at any time by following instructions provided or contacting us directly. Consent is not a condition of purchase, but may be required to claim certain offers or schedule through our online forms.
If you schedule an appointment, we request:
At least 24 hours’ notice for cancellations
A cancellation or no-show fee may apply per location policy
Repeated no-shows may result in restricted booking access
Fees for physical therapy, coaching, or other services will be disclosed prior to scheduling. Payment is due at the time of service unless alternative arrangements have been made. We accept:
Cash, credit/debit, or HSA/FSA
Insurance (where applicable)
Third-party financing (if offered)
All billing disputes must be submitted within 30 days of receipt.
All content on our website and branded materials (text, video, images, logos, software, etc.) are the intellectual property of Alinea Performance or its licensors. You may not:
Copy, reproduce, or distribute any part of the site
Use our name or likeness for false endorsements
Frame or link to our content in a misleading way
Alinea Performance, its staff, agents, and providers shall not be held liable for:
Any indirect, incidental, or consequential damages
Any loss or injury arising from use of our website or services
Technical issues, data breaches, or interruptions beyond our control
We make no guarantees of specific outcomes and disclaim all warranties except those explicitly required by law.
Your privacy is important to us. Please review our:
We take commercially reasonable measures to safeguard your information in accordance with HIPAA and applicable consumer protection laws.
Some services or interactions (including phone calls and scheduling support) may be handled by AI voice assistants or automated systems. These technologies are used solely to streamline service, not to provide clinical advice. You may always request human assistance.
We may update these Terms from time to time. When we do, we’ll post the updated version on our website with the new effective date. Continued use of our services after changes are posted implies agreement to the updated Terms.
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms will be resolved in the appropriate state or federal courts located in Florida.
If you have questions about these Terms or your rights, contact us:
Alinea Performance
Email: support@alineaperformance.com
Phone: (813) 560-0635 (calls may be answered by our AI assistant)
Website: https://alineaperformance.com
